Social Security payments are suspended for those who do not comply with these steps

Millions of Social Security recipients could see their monthly payments interrupted if they don’t take immediate action to meet a new federal requirement. The Social Security Administration (SSA) is enforcing a mandatory transition to a new digital platform, and beneficiaries who fail to comply may have their benefits suspended without further notice.

Starting in 2025, anyone receiving Social Security retirement benefits or Supplemental Security Income (SSI) must create an account on Login.gov, a centralized login system used across several U.S. government agencies. The SSA is phasing out its old “My Social Security” portal and requiring users to move their data to the new system. For retirees, this change is not just a formality—it’s a requirement to keep receiving payments.

A New System to Secure Your Benefits

Login.gov was created to streamline access to federal services and to offer stronger protection for users’ personal data. The SSA has now made it the only accepted login method for managing Social Security accounts. Through the new system, beneficiaries can perform essential tasks such as updating personal information, replacing Social Security cards, and accessing tax forms.

What’s different this time is that the transition is not optional. According to the SSA, those who fail to migrate their accounts and verify their data will no longer receive their monthly payments until the process is completed. The agency has issued multiple reminders warning of this possibility, emphasizing the urgency of the switch.

What You Need to Do Right Now

To prevent any interruption in your benefits, the following steps must be completed:

  • Register for a Login.gov account using a valid email address.
  • Transfer your information from the old SSA portal.
  • Review and confirm your personal data in the new system.

Failure to act could mean a temporary pause or even a complete stop in benefit distribution. The SSA has not yet announced an extension to the current deadline, which makes early compliance even more critical.

This new requirement is part of a broader modernization effort within the federal government, aiming to make services more efficient and secure. However, it also poses a challenge for many older Americans who may not be familiar with digital systems. To support them, the SSA is offering online tutorials and phone assistance.

If you or a loved one depend on Social Security or SSI, this step is crucial to maintaining financial stability. Taking a few minutes now could avoid weeks—or months—of lost income later.