CIBC, Canada’s fifth-largest chartered bank, has unveiled plans to hire over 200 data and AI professionals within the next 12 months in an endeavour to upgrade its AI capabilities.
“Now is the right time to add to our talent base through hiring and upskilling in data and AI-focused roles, as we leverage this new technology to do more for our clients and deliver a better experience for team members,” states Christina Kramer, CIBC’s group head of technology, infrastructure and innovation.
These new additions are expected to enable CIBC, which serves 14 million business, personal, institutional and public sector clients, to strengthen its AI governance and improve customer and team member experiences.
Moreover, a primary focus for these new roles will be to advance the development of “resilient and trustworthy AI solutions” throughout the bank, which is actively exploring various AI use cases, including recent pilot programmes featuring Generative AI functionality.
“We strongly believe that using AI thoughtfully will add to the momentum we have across our bank in delivering for our stakeholders and executing on our client-focused growth strategy,” adds Kramer.
CIBC asserts a history of integrating AI into “key functions”, such as fraud detection, information security models and advanced risk management.
