Finzly and FPC Reveal How Firms Can Overcome Instant Payments Trials and Tribulations

What obstacles are financial institutions facing as they adopt instant payments? A new collaborative whitepaper from the US Faster Payments Council (FPC), a membership organisation devoted to advancing safe and easy-to-use payments in the US, and paytech Finzly, Inc. set to find out.

The whitepaper, From Potential to Profit: Five Ways Financial Institutions Can Break Barriers to Benefit from Instant Payments, highlights legacy systems, fraud mitigation and implementation costs as key barriers facing firms looking to adopt instant payments. Having been conducted in May 2024, the collaborative whitepaper looks to address these issues, as well as act as a practical guide for firms in the instant payments ecosystem.

As organisations look to the future and create their roadmaps, this whitepaper looks to simplify the implementation of instant payments as organisations experience digital transformations. Some key highlights from the whitepaper include where the largest source of instant payments revenue lies. Over 77 per cent of respondents identified corporates as the biggest source of revenue.

Underscoring the importance of instant payments in the current financial landscape, FPC and Finzly also found the top use cases for instant payments. Loan disbursements, invoice payments, loan repayments, instant funding of newly opened accounts, payroll processing, and utility bill payments were some of the key reasons provided.

The whitepaper also analysed the challenges financial institutions face in their missions to implement instant payments. While 73.4 per cent cited legacy systems as the biggest challenge, the whitepaper also identifies the role fintech partnerships can play in enhancing capabilities and reducing risks.

Businesses and consumers alike are benefitting from instant payments

“Instant payments are the lynchpin of modern payments, responding to market demands and opening up new revenue opportunities for FIs,” said Booshan Rengachari, founder and CEO, Finzly. “This whitepaper aims to help financial institutions break barriers. It is also helping them realise the full potential of instant payments. With a strong partner, financial institutions can chart a clear path to profitability and meet the evolving needs of their customers.”

“We’ve reached a crossroads with faster payments becoming table stakes for businesses and consumers alike. Despite significant growth in adoption, many firms face challenges in fully leveraging instant payments,” said Reed Luhtanen, director, FPC.

“This collaborative paper offers actionable steps to overcome these hurdles, sparking ideas for financial firms to implement and support faster payments within their organisations. Lastly, our goal is to advance faster payments in the United States, ensuring FIs can meet their customers’ needs and secure their place in the future of payments.”